The Perks of Becoming a Client
When you come to me looking for a new website, it means a lot to you. No one hires a web designer because they’re curious to know what having a website is like… It’s usually the last step when going “all in” on a new venture. You’re invested and the outcome matters. Because of this, I take my part as a web designer seriously and give 100% to every single project I work on. So, what does my 100% effort look like? I have 3 promises and 3 benefits that I guarantee to every single one of my clients.
Project Promises
Before any contracts are signed, I map out the whole project from beginning to end. I never want you to be surprised or disappointed by unexpected fees or unrealistic launch dates, so I break down and explain everything - from the moment we sign the contract to 6 months after your website is launched. Here are three things that I am passionate about delivering once the contract has been signed:
DEADLINES - I create and stick to them.
Are you worried about having a designer that flakes out half way through the project? Or that I’ll push the launch date months after the date we agreed on? No need! I love deadlines and I’m rigid about following them.
COMMUNICATION - You’re in the loop.
You will never need to wonder what I am working on or if I am making progress. I send weekly updates in addition to updating a shared Google Drive so you can see what I am working on anytime you want.
END OF PROJECT - You own everything.
Once the final invoice is paid, the website and project files are owned by you. Even if you end the project early, you will receive everything that is done up to that point. I never withhold anything that belongs to you.
Special Client Benefits
I really appreciate those who have put their trust in my work. As a client, you get special benefits that I don’t give to anyone else. I do this to show my appreciation but I also do it because most of my clients turn into genuine friendships. And I like doing things for my friends! Here are three of those benefits:
ASSISTANCE - Get your tech questions answered!
Did your website crash and you can’t get into the backend? Was your website hacked into? These are very real scenarios that could happen to anyone. However, time is of the essence to correct these issues and I’m only a quick email away for all of my clients. You never know when having a tech-savvy connection will save your business.
EDUCATION - I’ll teach you how to maintain your site.
Want to take care of your own website? Learning anything on the internet can be a painfully long process, especially when you’re not 100% sure what you’re looking for. I teach my clients everything they need to know to successfully maintain their own site! But don’t worry; I also offer maintenance packages if that’s not up your alley.
PRIORITY - I tell you about project openings before anyone else.
Would you ever need to hire me again for a followup project once the first ones done? You will be the first to hear about any openings in my calendar! This means all my current clients have priority over anyone who has never worked with me before.
Ideal Client
So now you know the promises and benefits I give to my clients…but what is it like to actually work with me? You already know I love deadlines but what if you can’t stand my sense of humor or how I live my everyday life? Well, if you want to know a little bit more about me as a person before you reach out, here’s a few fast facts about me:
Laughing is one of my all time favorite things to do. I have a very dry sense of humor and I can quote multiple scenes from Super Troopers, Hot Rod and the Office.
My diet is a combination of a super health-conscience athlete mixed with a child who just broke loose in a candy shop.
I’m a musician, singer and write music as a side job.
I’m a total book nerd and I have no qualms about admitting it. I love reading everything from fantasy, mystery to classic books that have stood the test of time. O. Henry’s short stories are my current obsession. Anything that’s humor mixed with adventure is right up my alley!
I have an unusual amount of energy and burn it off by running, figure skating and doing yoga.
To wrap it all up, I give 100% to whatever I’m doing and I love working with people who are equally committed. If you are ready and motivated to get started, I would love to talk to you!
Heather Brockell is a Web Designer and Copywriter based out of North Dakota, USA. When she isn’t designing websites or writing, she performs as a professional figure skater and singer in ice shows all around the country.
Want to hire Heather to create something magical for your online presence?